Last Updated: 10 July 2026

Pack ‘N’ Fresh (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.packnfreshuae.com, or use our services.

Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will become effective immediately upon posting on this website. We encourage you to review this page regularly to stay informed about our privacy practices.

Information We Collect

When you visit our website, place an order, register an account, or contact us, we may collect the following information:

  • Full Name
  • Email Address
  • Mobile Number
  • Delivery or Mailing Address
  • Billing Information
  • Payment Details (processed securely through third-party payment gateways)
  • Nationality (where applicable)
  • Any additional information you voluntarily provide

When We Collect Information

We collect your information when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Fill out any forms
  • Contact customer support
  • Use our Live Chat (if available)
  • Submit inquiries or feedback
  • Participate in surveys, promotions, or contests

How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Personalize your shopping experience
  • Improve our website and services
  • Respond to customer inquiries and support requests
  • Send order confirmations and delivery updates
  • Process payments securely
  • Send promotional offers, newsletters, and marketing communications (where permitted)
  • Request reviews and feedback about our products and services
  • Administer promotions, surveys, and contests
  • Comply with legal obligations

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

These measures include:

  • Secure Socket Layer (SSL) encryption
  • Secure servers and restricted system access
  • Regular security monitoring and malware scanning
  • Limited access to personal information by authorized personnel only

Although we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

All online payment transactions are processed through secure third-party payment gateways. We do not store or process your complete credit or debit card information on our servers.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember items in your shopping cart
  • Save your preferences for future visits
  • Improve website functionality
  • Analyze website traffic and visitor behavior
  • Deliver a better user experience

You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Third-Party Disclosure

Pack ‘N’ Fresh does not sell, trade, rent, or transfer your personally identifiable information to third parties except as necessary to:

  • Process payments
  • Deliver your orders
  • Provide customer support
  • Comply with applicable laws

Your credit or debit card information is never stored, sold, rented, or shared by Pack ‘N’ Fresh.

Third-Party Services

Our website may use trusted third-party services such as:

  • Payment gateway providers
  • Website analytics services
  • Email marketing platforms
  • Delivery partners

These service providers may collect limited information necessary to perform their services and are required to protect your information.

Google Analytics and Advertising (Optional)

Our website may use Google Analytics and Google advertising services to better understand website usage and improve customer experience.

Google may use cookies to collect anonymous usage information.

You may control Google’s advertising preferences through your Google account or opt out using Google’s available privacy tools.

Do Not Track (DNT)

Our website respects Do Not Track (DNT) browser settings where supported.

Email Communications

We may use your email address to:

  • Confirm orders
  • Send shipping updates
  • Respond to inquiries
  • Provide customer support
  • Send promotional offers and newsletters (with your consent)

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal, accounting, and regulatory requirements
  • Resolve disputes

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request information about how your data is processed

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

If Pack ‘N’ Fresh is merged with, acquired by, or transferred to another organization, your information may be transferred to the new owner so that we may continue providing our products and services.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Pack ‘N’ Fresh

Website: www.packnfreshuae.com

Email: packnfreshuae@gmail.com

Address: Ajman, United Arab Emirates

Phone: +971 50 473 8972