Delivery Policy

Dubai

• Free delivery on orders of AED 200 and above.
• Orders between AED 50 and AED 199 will be charged a delivery fee of AED 10.
• Orders below AED 50 will be charged a delivery fee of AED 25 (inclusive of VAT).

Pack ‘N’ Fresh delivers every day across Ajman with 60-minute express delivery and same-day delivery available. Customers can place orders for immediate delivery or schedule a delivery slot up to 30 days in advance.

Same-day delivery time slots:

• 60-minute express delivery
• 9:00 AM – 12:00 PM
• 12:00 PM – 5:00 PM
• 5:00 PM – 10:00 PM

Rest of the UAE (Abu Dhabi, Dubai, Sharjah, Umm Al Quwain, Ras Al Khaimah & Fujairah)

• Free delivery on orders of AED 300 and above.
• Orders below AED 300 will be charged a delivery fee of AED 25 (inclusive of VAT).

Same-day delivery is available for orders placed before 12:00 PM. Orders placed after the cut-off time will be delivered on the next available delivery schedule.

Next-day delivery time slots:

• 9:00 AM – 12:00 PM
• 12:00 PM – 3:00 PM
• 3:00 PM – 6:00 PM
• 6:00 PM – 9:00 PM

Pack ‘N’ Fresh delivers seven days a week across the United Arab Emirates.

Western Region – Abu Dhabi

We provide daily delivery to the Western Region of Abu Dhabi.

Delivery Window:

• 12:00 PM – 9:00 PM

Remote & Far Areas

• A flat delivery fee of AED 50 applies to selected remote areas, with delivery within 2 business days.
• Certain far locations are subject to a flat delivery fee of AED 100, with delivery within 3 business days.
• A limited number of locations may fall outside our delivery network.

The applicable delivery charge and estimated delivery time will always be displayed and confirmed at checkout based on your delivery address.